Overview
The operational benefits of FSI’s management platforms are realised across many industry sectors – our clients include real estate developers, asset management companies, hotels, resorts, airports, hospitals, oil & gas companies, insurance companies, manufacturers, banks, governmental bodies and facility management service providers
FSI (FM Solutions) has been developing, designing and implementing Computer Aided Facilities Management (CAFM) software solutions since 1990. Our range of Concept™ systems are widely recognised market leaders in CAFM solutions and FSI is noted for innovation with the marketplace. The heart of each Concept™ system is the Asset Register, this together with comprehensive Planned Maintenance and Helpdesk / Breakdown management functions, is the key to providing complete control of all facilities service providers and task types from within one system.
FSI is not just a software house. We employ experienced FM personnel in order to provide clients with complete project management consultancy, implementation and support services. Working in partnership with numerous blue-chip organisations, FSI has been engaged in many prestige projects to provide high-level Facilities Management and maintenance service solutions.
More Details
At FSI we recognise that in addition to providing a range of sound, well proven modules & systems, it is imperative that comprehensive support and implementation services are available to our customers. Over a number of years FSI has invested heavily in advancing not only our systems, but also our support services. FSI’s Support Desk uses the Concept™ Helpdesk module to log and track calls from more than 700 clients and covers a wide range of requests.
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